No—We believe in transparency, so we’ve made every effort to provide clear and upfront pricing. Additionally, we don’t pass credit card fees on to you; we cover those costs ourselves, ensuring that our word is our promise to you.
We appreciate at least 24 hours' notice if you need to cancel or reschedule an appointment. We value your time and hope that you value ours as well. We understand that unexpected situations can arise, so we do our best to work with you if something comes up within the 24-hour window. However, if we don’t hear from you, we reserve the right to charge a $50 cancellation fee, which will be added to your account and due at the time of your next visit.
Absolutely! We are happy to provide you a superbill that you can submit to your insurance company. All reports are completed by the end of the day, at which time we will email or post to the mail on the same day.
We can provide you with a receipt the same day as service.
For our memberships, we offer a convenient monthly payment option, set up just like a subscription service, allowing you to spread the cost evenly across the duration of your membership. While we do not offer in-house financing for packages, we do work with PayPal Credit, which provides flexible payment options. Additionally, we accept cash, checks, and all major credit cards for your convenience. Please note that there is a $100 fee for all returned checks.
Yes, absolutely. If it has the Visa or Mastercard emblem you are good to go!
Yes! We’ve built this savings into our packages, so you automatically receive a discount when you choose to pay for multiple sessions upfront.
If you believe there has been a charge or billing error, please contact us as soon as possible. We take these matters seriously and will work with you to review your account and resolve any discrepancies. To help us investigate thoroughly, please provide any relevant details or documentation. While we typically resolve issues much sooner, please allow 15–30 days for a full investigation. Our goal is to ensure all billing is accurate and fair, and we appreciate your cooperation in addressing any concerns.
